Privacy Policy

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Valley Community Counseling Services (VCCS) is committed to maintaining the privacy and security of your personally identifiable information as you visit the website. This privacy policy defines VCCS’s commitment to protect the personally identifiable information VCCS collects, uses, or discloses through the website (this “privacy policy”). Please carefully read this privacy policy. This privacy policy is incorporated into, and made a part of, the terms and conditions.

VCCS may amend this privacy policy at any time without specific notice to you. The most recent form of this privacy policy will be posted at all times on the website, and you should review this privacy policy each time upon visiting or using the website. You agree that each time you enter or use the website, you accept and comply with, and agree to be bound by, this privacy policy, as modified.

Information Collected
Throughout the website, you may voluntarily submit information that personally identifies you (the “personally identifiable information”). For example, VCCS may ask you to voluntarily submit personally identifiable information if you request information regarding VCCS products and services or request access to certain parts of the website. Personally identifiable information includes, but is not limited to, your name, VCCS name, department, physical address, phone number, fax number, e-mail address, billing information, viewing preferences, and product interests and comments.
To help VCCS tailor the website to the needs and interests of VCCS’s visitors, VCCS may collect various types of information from you that do not identify you personally (the “non-personally identifiable information”). For example, when you visit the website, VCCS’s server, through the use of tracking devices, may collect non-personally identifiable information pertaining to you, including your ip address, the length of time you spend on the website, which pages you visited within the website, which site you visited before coming to the website, and which site you accessed when you left the website.

Use of Information Collected
VCCS will only release personally identifiable information ( I ) as required by law, (ii) to protect and defend the VCCS family’s rights or properties, (iii) to protect your personal safety and the personal safety of VCCS’s users and the public in general (whether in emergency situations or otherwise), (iv) to third parties to maintain and/or operate the website, (v) to VCCS’s business partners that provide services selected by you, (vi) to process your purchase from VCCS of items or services on, or in connection with, the website, (vii) to fulfill your service requests, (vii) to provide you with information on products, specials, newsletters, and other services the VCCS companies provides, and/or (ix) to enforce the terms and conditions of this privacy policy or any of VCCS’s terms and conditions of use relating to the website.

VCCS may aggregate the non-personally identifiable information with information collected from other visitors of the website to track overall visitor traffic patterns. This aggregated information will allow VCCS to develop statistics that are helpful to understanding how visitors use the website. VCCS may use this aggregated information to monitor, maintain, and improve the functionality of the website, making it more responsive to the needs of VCCS’s visitors. VCCS may also use the non-personally identifiable information for historical, statistical, scientific, or other purposes. VCCS reserves the right to use, sell, and assign for any and all purposes all non-personally identifiable information; and you authorize VCCS to use, sell, and assign, for any and all purposes, all non-personally identifiable information.

VCCS takes commercially reasonable measures to secure and protect your personally identifiable information. VCCS cannot guarantee, however, that any electronic commerce is totally secure. For example, even though VCCS will not release your personally identifiable information without your consent or except as otherwise expressly stated in this privacy policy, VCCS has no control over the information collected by your internet service provider or your employer (if the website is made available to you through your employer or if you send VCCS personally identifiable information through your employer-provided email account), or information that you disclose in a public forum. Any such third party that collects your personally identifiable information may use the information in accordance with its terms and conditions of use (and related privacy policies), which may be different from this privacy policy. VCCS is not responsible for any information collected by such third parties and/or how such information is used or maintained. Neither VCCS nor any third party has the authority to make any representations or commitments on behalf of the other.

Refunds on payments made via our website will be sent to your original method of credit or debit card payment.  Please allow at least fifteen (15 days) from refund request to process your payment refund. Program regulations will supersede any refund policies. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your financial institution.
Questions, Comments, or Complaints
If you are aware of any violations of this privacy policy or if you have any questions or comments regarding this privacy policy, please contact us.